Rox Burkey loves writing fiction as much if not more than her professional job as a customer service expert with processes, technology shifts and building roadmaps to success. More than once she has been a featured speaker, workshop leaders, subject matter expert, interviewer, podcaster, book reviewer through RoxBurkey.com. Her favorite is writing the novels and short stories of the Enigma Series. Rox convinced her co-author Charles Breakfield that writing fiction is a lot more fun than white papers or documentation.
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